Privacy Policy

Privacy Policy for The Vapes’, Margate.

The Vapes complies with the General Data Protection Regulation (GDPR) 2018.

We understand how important your privacy is and that is why we take care with how it is handled. This policy details how the personal data you may share with us collected and used. If you have any questions or queries after reading the policy please do not hesitate to contact us: info@thevapes.Uk

Our Privacy Policy details how your personal information may  be collected, used, and shared following you visiting or making a purchase from https://vapeuk.co.uk (the “Site”).

PERSONAL INFORMATION THAT MAY BE COLLECTED

Accessing our Site, means that a certain amount of information will be automatically collected. This information will be mainly in regard to your device. This information may include data about  web browser, your IP address, your time zone, and there may be additional cookies installed on your device. As you continue to access and browse the Site, your information may be collected to identify the individual web pages and/or products you view. We may also collect information concerning the search terms you use while on the Site, and your general interaction with the Site. This is referred to the automatically-collected information as “Device Information.”

The technologies we use to collect the Device Information:

    - “Cookies”  data files that are found on most electronic devices and/or computers. These may frequently include an anonymous unique identifier. More information can be found out regarding  cookies, and methods to disable your cookies by visiting: http://www.allaboutcookies.org.

    - “Log files” are able to track actions that occur on the Site. They collect data, which includes your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files which record information about how you browsed and accessed the Site.

If you make a purchase and/or attempt to make a purchase through the Site, we will subsequently collect additional information about you. This includes your name, a billing address and/or a shipping address. We will collect payment information (including but not limited to: credit or debit card numbers, email address, and phone number).  This will be referred to as “Order Information.”

 

Within this Privacy Policy “Personal Information” refers to both Device and Order Information collectively.

COLLECTION OF INFORMATION FROM OTHER SOURCES

 

As a responsible vendor providing an age restricted product or service, we may subsequently collect information from One Account Mobile Limited (1account) and other  third-party providers of identity data to 1account. The identity verification  and minimum age verification is necessary for us to be certain you meet the requirements determined by relevant UK age restriction legislation. Your age will be recorded once it has been verified so that it is not required for future purchases. Additionally, information regarding how 1account manage your personal data and  their privacy policy by visiting their website: 1account.net.

DO WE SHARE YOUR INFORMATION?

In regard to purchasing an age restricted product or service, it may be necessary for us to share your information with One Account Mobile Limited (1account), and other third-party providers of identity data to 1account. This is only done to facilitate 1account verifying you meet the minimum age and identity. Verification requirements are determined in accordance to current relevant UK age restriction legislation. Relevant data may be retained by 1account for the purpose of future verification. 1account will take appropriate security measures in regard to data that they access  Retained data by 1account will be subject to regular periodic reviews, ensuring data is not held for extended periods of time. Information concerning how 1account manage your data and to view their privacy policy can be read on their website: 1account.net.

HOW WE USE YOUR PERSONAL INFORMATION?

The Order Information collected through the Site is used to fulfil any orders placed through the Site (this includes but not Limited to: processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We also use the Order Information to:

  • Future communication with you;
  • To screen orders to identify potential risk or fraud;

and

  • To provide additional information on additional services or products in line with your preferences.

 

The Device Information we collect is used to assist in screening for potential risk and fraud (your IP address). The data we collect allows us to make more general improvements, increase customer satisfaction and ease of use on our Site (we may use generated analytics concerning how our customers interact and navigate with the Site, and assessing the strengths and weakness of our marketing and/or advertising campaigns).

SHARING  PERSONAL INFORMATION?

Your Personal Information will be shared with third parties who are involved in help us use your Personal Information, as described above. For age verification purposes we use 1Account . We ask for your name, address and date of birth; however, if the initial checks are unable to verify your age, we will also ask for additional information including a driver's license or passport numbers.

Our Site uses Google Analytics for us to improve our understanding of how our customers interact with the Site – more information regarding how Google uses your Personal Information here.

You can opt-out of Google Analytics here.

Lastly, we may share your Personal Information to ensure we comply with all applicable laws and regulations. Your data may be shared to respond in regard to a subpoena, a search warrant or subsequent lawful requests for information we have received, but all care is taken to protect your/our rights.

 

WHAT DO NOT TRACK MEAN?

 

For your information, our Site can not alter our the data collection and use practices when a Do Not Track signal is received from your browser.

 

DO YOU HAVE RIGHTS

European residents, have the right to request access to personal information that we hold about you. You may ask for your personal information be amended, updated, or deleted. Please contact us through the contact information below, if you would like to exercise this right.

In addition, European residents should note that when processing your information, to fulfil contracts we might have with you (for example; an order through the Site), or to pursue legitimate business interests as listed above. It may be necessary for your information to be transferred outside of Europe, including to Canada and the United States.

 

RETENTION OF DATA

After placing an order through the Site, your Order Information will be maintained for our records until you ask us to delete this information.

MINORS

Due to the nature of the products sold on our  Site. Neither, the Site or our products are not intended for individuals under the age of 18.

AMENDMENTS

Our privacy policy may be updated periodically, so we can reflect, changes to our practices or for operational reasons, legal requirements and regulatory reasons.

OUR TERMS OF SERVICE

There are specific terms that are  related to accessing our website. These terms extend to the purchase of our products can be found in our Terms of Service policy.  

CONTACTING US

Additional information regarding our privacy practices, or questions, or if you would like to make a complaint, please contact us by email at info@thevapes.Uk or by mail: The Vapes, 67 High Street, Margate, CT9 1DX. United Kingdom.